Privacy Practices

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

At Omni Wellness, we are committed to protecting the privacy and confidentiality of your health information. This Notice of Privacy Practices (“Notice”) describes how we may use and disclose your protected health information (“PHI”), your privacy rights, and our legal duties under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state laws.

Our Responsibilities

Omni Wellness is required by law to:

  • Maintain the privacy and security of your protected health information

  • Provide you with this Notice explaining our legal duties and privacy practices

  • Notify you if a breach occurs that may compromise the privacy or security of your information

  • Follow the terms of this Notice currently in effect

How We May Use and Disclose Your Information

We may use or disclose your protected health information for the following purposes:

Treatment

We may use and share your information to provide, coordinate, or manage your mental health treatment and related services.

Examples include:

  • Communication between therapists, psychiatrists, or other healthcare providers

  • Treatment planning and coordination

  • Referrals to specialists or support services

Payment

We may use and disclose your information to bill and receive payment for services provided.

Examples include:

  • Submitting claims to insurance companies

  • Verifying insurance eligibility

  • Collecting payment for therapy or counseling services

Healthcare Operations

We may use your information for healthcare operations necessary to run our practice.

Examples include:

  • Quality improvement activities

  • Staff training and supervision

  • Licensing and accreditation activities

  • Business management and administrative functions

Appointment Reminders and Communications

We may contact you regarding:

  • Appointment reminders

  • Scheduling changes

  • Wellness information

  • Follow-up care

Communication may occur via:

  • Phone

  • Email

  • Text message

  • Patient portal

You may request limitations on communication methods at any time.

Individuals Involved in Your Care

With your permission, we may share relevant information with:

  • Family members

  • Caregivers

  • Guardians

  • Other individuals involved in your care

Required by Law

We may disclose your information when required by federal, state, or local law, including:

  • Court orders or subpoenas

  • Public health reporting

  • Law enforcement requests

  • Government oversight activities

Serious Threat to Health or Safety

We may disclose information when necessary to prevent or lessen a serious and imminent threat to your health or safety or the safety of another person.

Abuse, Neglect, or Domestic Violence

We may report suspected abuse, neglect, or domestic violence when required or permitted by law.

Special Protections for Mental Health Information

Mental health records may receive additional protections under federal and state laws. Certain psychotherapy notes are afforded heightened confidentiality and generally require your written authorization before disclosure, except in limited circumstances permitted by law.

Uses and Disclosures Requiring Your Written Authorization

We will obtain your written authorization before:

  • Releasing psychotherapy notes (except where legally permitted)

  • Using your information for marketing purposes

  • Selling your protected health information

  • Sharing information not otherwise described in this Notice

You may revoke your authorization at any time in writing, except to the extent action has already been taken.

Your Rights

You have the following rights regarding your protected health information:

Right to Access

You may request access to or copies of your health records, subject to certain legal limitations.

Right to Request Amendments

You may request corrections or amendments to your records if you believe information is incorrect or incomplete.

Right to Request Restrictions

You may request restrictions on certain uses or disclosures of your information. We are not always required to agree to requested restrictions.

Right to Confidential Communications

You may request that we contact you in specific ways or at specific locations.

Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made of your protected health information.

Right to a Paper or Electronic Copy of This Notice

You may request a copy of this Notice at any time.

Website and Electronic Communications

If you use our website or electronic communication tools, please be aware:

  • Email and electronic communications may not always be fully secure

  • Online forms may transmit personal information electronically

  • Our website may use cookies or analytics tools to improve user experience

We encourage clients not to transmit highly sensitive information through unsecured email.

Telehealth Services

If you participate in telehealth or virtual therapy services, Omni Wellness uses commercially reasonable safeguards to protect your privacy and confidentiality in accordance with applicable laws.

Minors

For minor clients, parents or legal guardians may have rights to access treatment information as permitted or required by law, subject to applicable confidentiality protections for minors.

Changes to This Notice

We reserve the right to revise this Notice at any time. Any revised Notice will apply to all protected health information we maintain and will be posted on our website with an updated effective date.

Questions or Complaints

If you believe your privacy rights have been violated or you have questions about this Notice, please contact:

Privacy Officer
N. E. Jackson
11140 Rockville Pike, Suite 100-585, Rockville, MD 20852
240.499.6111
info@myomniwellness.com

You may also file a complaint with the: U.S. Department of Health and Human Services without fear of retaliation.

Learn more at: HHS Office for Civil Rights

Acknowledgment

By receiving services from Omni Wellness, you acknowledge that you have been provided access to this Notice of Privacy Practices.